Value Adds

You have several Value Added services available through your coverages with OneAmerica.

• NYL EAP and Wellness Support EAP – Life: just when you think you’ve got it figured out, along comes a challenge. Whether your needs are big or small, New York Life Group Benefit Solutions is there for you with our Employee Assistance & Wellness Support program1. It can help you and your family find solutions and restore your peace of mind. This is just another example of how we are committed to Putting Benefits To Work For People.
  • Our suite of value-add resources includes:
    • Employee Assistance Program – Are you feeling overwhelmed by the demands of balancing work and family life? Maybe you have questions about a legal or financial concern. You and your family members now have access to various counseling services including legal, financial, and work-life balance assistance. All counseling calls are answered by a Master’s or PhD-level counselor who will collect some general information and will discuss your needs. The Employee Assistance Program provides a maximum of three sessions, per issue, per year.
    • GuidanceResources – When you need information quickly to help handle life’s challenges, you can visit guidanceresources.com for resources and tools on topics such as health and wellness, legal regulations, family and relationships, work and education, money and investments, and home and auto. You will also have access to articles, podcasts, videos, slideshows, on-demand trainings and “Ask the Expert” which provides personal responses to your questions.
    • Well-being Coaching – Sometimes you may need help with personal challenges and physical issues that can be overwhelming. To help you achieve your goals, you will have access to a certified coach who will work with you, one on one, to address health and well-being issues such as burnout, time management and coping with stress. You have access to five sessions per year. All sessions are conducted telephonically.
  • Employee Assistance and Wellness Support 24/7
  • Phone:  (800) 344-9752
  • Website: guidanceresources.com
  • Web ID: NYLGBS
• Financial, Legal & Estate Support – We know financial and legal challenges can be very stressful for you and your family. That’s why New York Life Group Benefit Solutions provides our Financial, Legal & Estate Support program1 to help you navigate these issues, at no additional cost. Leaving you with fewer worries.
  • Our suite of value-add resources includes:
    • FinancialConnect – Sometimes you may not know where to start when facing a stressful financial challenge or when you need financial planning expertise. With FinancialConnect® you and your family members have unlimited access to a team of qualified experts including Certified Public Accountants (CPAs), CERTIFIED FINANCIAL PLANNERS™ (CFP®) and other financial professionals to help guide you. If additional help is needed, you can request referrals to financial professionals in your local community. In addition, on guidanceresources.com, you will have access to financial information on a wide range of topics including debt management, family budgeting, estate planning and tax planning as well as interactive tools and financial calculators.
    • LegalConnect – If you are facing a difficult legal challenge and don’t know where to start, LegalConnect® can help. This program gives you access to unlimited phone consultations with a staff of attorneys who can provide guidance on issues such as divorce, adoption, estate planning, real estate, and identity theft. If needed, you can be referred to a local attorney for a free 30-minute consultation and a 25 percent reduction in fees thereafter. Lastly, information on low cost and no legal options are available along with referrals to consumer advocacy groups and governmental organizations if needed.
    • EstateGuidance – This user-friendly online tool allows you and your family members to write a last will and testament, a living will and documents outlining your wishes for final arrangements quickly, easily and cost effectively. EstateGuidance® walks you through the entire process, guiding your choices with a series of questions and breaking down each step into easy-to-understand terms. Access is available anytime, anywhere via tablet, desktop, or mobile app.
  • Financial, Legal & Estate Support 24/7
  • Phone:  (800) 344-9752
  • Website: guidanceresources.com
  • Web ID: NYLGBS

• New York Life Group Benefit Solutions (NYL GBS) Secure Travel – offers pre-trip planning, assistance while traveling and emergency medical transportation benefits for covered persons traveling 100 miles or more from home (see your plan for details). Service is a phone call away, 24/7/365. This service provides pre-trip planning, traveling assistance, and emergency assistance.
  • From the United States and Canada, call (888) 226-4567
  • From other locations, call collect (202) 331-7635
  • Fax: (202) 331-1528
  • Email: ops@us.generaliglobalassistance.com
  • Emergency services must be coordinated through Generali Global Assistance. Services coordinated outside of this program may not be eligible for payment.

Thriveworks

We are pleased to offer City employees access to an expanded Employee Assistance Program (EAP) with Thriveworks. Thriveworks has a team available to assist you in scheduling an appointment with licensed professional counselors, coaches, and psychologists and can offer a full spectrum of therapy services.

Thriveworks is ready to help anytime you may need assistance. They are focused on providing a supportive environment to help employees reach their goals of living happy, healthy lives. To schedule an appointment or request services using your benefits, call (855) 726-8765 or visit the link https://thriveworks.com/partners/enterprise for more information.

Thriveworks is a leading mental health provider of in person and virtual therapy and psychiatry, who helps people with:

• Stress and Anxiety
• Depression
• PTSD
• Relationship Issues
• Anger Management
• Grief and Loss
• LGBTQ+ concerns
• Personal and Professional Goals
• Lack of Fulfillment
• Low Self-esteem
• And even MORE

Schedule a session today to see a therapist in-person or online, and use your insurance to cover the majority of the cost.

Ways to Book
(855) 726-8765
https://thriveworks.com/partners/enterprise

Additional information can be found here:

NYL EAP and Wellness Support

NYL Financial, Legal, and Estate Support

NYL Estate Guidance Customer Flyer

NYL SecureTravel Wallet Card

Thriveworks Flyer 2024

Thriveworks Digital Kit 2024