COVID-19 Resources

This is your quick reference guide to resources available to you from the City’s various partners.

HealthJoy App

  • Telemedicine (online medical consultations) – Available to Employees and Dependents enrolled in the City’s Health Plan
  • Available 24/7/365
  • Contact information and links to videos on their services
  • 877-500-3212

TargetCare Support Services

  • Wellness Program Health coaching offered via Telehealth
  • Virtual Health Services – Available to ALL City employees (but not dependents)
  • Stress and Anxiety Management
  • 704-333-5575 or


  • Optum Emotional Support Help Line
  • Available to Anyone
  • The Optum Emotional Support Help Line is available 24/7 to anyone in need, even if they are not enrolled in your benefit plan
  • The help line 866-342-6892 is staffed by professionally trained mental health experts and free of charge

Additional Resources